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Privacy – Examples of Information Collected

privacy - Examples of information collected

Examples of Information Collected

Information You Give Us

You provide information to us when you:

  • search for, subscribe to, or purchase Mediu Offerings;
  • create or administer your Mediu account (and you might have more than one account if you have used more than one email address when using Mediu Offerings);
  • configure your settings for, provide data access permissions for, or otherwise interact with Mediu Offerings; 
  • register for or attend an Mediu event;
  • communicate with us by phone, email, or otherwise; 
  • complete a questionnaire, a support ticket, or other information request forms; 
  • post on Mediu websites or participate in community features; and
  • employ notification services.

Depending on your use of Mediu Offerings, you might supply us with such information as:

  • your name, email address, physical address, phone number, and other similar contact information;
  • payment information, including credit card and bank account information;
  • information about your location;
  • information about your organization and your contacts, such as colleagues or people within your organization;
  • usernames, aliases, roles, and other authentication and security credential information;
  • content of feedback, testimonials, inquiries, support tickets, and any phone conversations, chat sessions and emails with or to us; 
  • corporate and financial information; and
Automatic Information

We collect information automatically when you:

  • visit, interact with, or use Mediu Offerings (including when you use your computer or other device to interact with Mediu Offerings); 
  • download content from us;
  • open emails or click on links in emails from us; and
  • interact or communicate with us (such as when you attend an Mediu event or when you request customer support).

Examples of the information we automatically collect include:

  • network and connection information, such as the Internet protocol (IP) address used to connect your computer or other device to the Internet and information about your Internet service provider; 
  • computer and device information, such as device, application, or browser type and version, browser plug-in type and version, operating system, or time zone setting; 
  • the location of your device or computer;
  • authentication and security credential information;
  • content interaction information, such as content downloads, streams, and playback details, including duration and number of simultaneous streams and downloads; 
  • Mediu Offerings metrics, such as offering usage, occurrences of technical errors, diagnostic reports, your settings preferences, backup information, API calls, and other logs; 
  • the full Uniform Resource Locators (URL) clickstream to, through, and from our website;
  • email addresses and phone numbers used to contact us; and
  • identifiers and information contained in cookies (see our Cookie Notice).
Information from Other Sources

Examples of information we receive from other sources include:

  • marketing, sales generation, and recruitment information, including your name, email address, physical address, phone number, and other similar contact information; 
  • subscription, purchase, support, or other information about your interactions with products and services offered by us, or our  business partners;
  • background checks and credit history information.